Frequently asked questions
Are you open to the public?
Yes, but by appointment only.
Do you deliver locally?
Yes we offer free local delivery on all orders over £20 in the Lowestoft area. (If you are visiting and unsure if you are within this area please call and we'll be happy to help)
My order hasn't arrived, what should I do?
If your order has not arrived when you were expecting it please email the order details to email@example.com and we will look into it.
My order has arrived damaged, what should I do?
In the event of an order being damaged on delivery please email your order details and pictures of the damage to firstname.lastname@example.org.
Do you accept trade enquiries?
I can't see the item I need on your website, can you supply it?
If you can't find the item you require please call 01502 573037 or email the details to email@example.com.